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What you need
to know about your shipment:
Discounted Guitars offers
free shipping and handling plus insurance all year round to make
sure it is a hassle free shopping experience for all our online
shoppers.
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Do I have to
pay for the shipping and handling plus Insurance ?
No, we
will pay for the shipping and handling plus insurance
except shipment to Canada or International and other US
claimed territories.
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How
long will it takes for my shipment to arrive at my
location?
We are located
in the city of Fort Wayne, Indiana. Allow 4 to 5
business day around the neighboring state of Indiana.
West Coast, East Coast, Upper & Lower Peninsula and
Canada, allow 7 to 8 business day, depending on the
weather. All shipment is shipped via FedEx ground
service unless a request has been made.
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What if my
shipment is damage during shipping?
If you
suspect that your shipment is damage during shipping.
You must contact us immediately and then contact your
courier and explain what happened. Do not accept
any shipment and schedule a pick-up.
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What
if you send us the wrong product or item?
In case we
send you the wrong item, please contact us immediately.
You must return the item to us with full insurance
coverage. As soon as we received the item.
We will send you the right one and we will reimburse you
on the shipping and handling plus insurance cost.
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